Customer CommentsI thought to myself, “I must just order some bird food..........” Having found your new website, it’s taken me ages to actually drag myself away from it and order the bird food! It’s a very good site, so informative and I love the video. The food really is streets ahead, but I must say I am glad we are not experiencing the savage weather of last winter – it cost me a fortune last year! However, “my” birds are grateful for their lovely food and I think the Sparrow Mix has enticed even more visitors. Sparrows are rare around here these days, but I’ve seen a couple of them recently. Again, well done and thank you all. I just thought I would thank you for your excellent products and service,and also say how good your delivery firm is. PJ's (local courier company) are very prompt and extremely helpful. Thankyou very much! Thank you v much-- I was surprised to get the delivery so quickly; it was just two days! I commend your on the level of service. Dudley Reed Many thanks my order arrived with me in Northern Ireland within 24 hours of being placed. Such speed is unheard of! Thank you again. Congratulations to you and your carrier.Order arrived at noon 23/12 just over 24 hours from placing the order which fantastic bearing in mind the time of year.Merry Xmas and a Prosperous 2012.Thanks and regards George Butler What a friendly and helpful company! Quality products,speedy efficient delivery,but,more importantly, genuine customer service. A detailed,specific question received a detailed, specific and prompt reply (unlike a rival company which informed me "It comes with instructions"). Many thanks! Our order arrived yesterday and I am writing to comment on the excellent delivery driver who brought our goods to us on your behalf. He was not just timely and efficient but also very helpful and pleasant. We have sometimes experienced shoddy service from other courier firms and it was a pleasure to receive such good service. Many thanks to you, too, for your top-notch service and goods. Thank you again for your excellent customer service, I will certainly recommend you to my friends. Thankyou for a speedy delivery. Ordered yesterday, delivered today. You can't beat that for good treatment. Thank you for the excellent delivery service. My blue tits are queuing up for the Sparrow Mix already! Wonderful! I think I can safely say the sparrows are loving their new food! I still have some old mix to use up, so have two feeders with old and two with sparrow mix. The feeders with your sparrow mix in are emptying twice as quickly. Thanks again, I am delighted to have discovered your website. Hi, I bought a Squirrel Feeder with my last order and I would just like to let you know how well it has worked. Although it says on the label it may take 4 to 6 weeks before the squirrels start using it they had emptied by the end of the next day. It was great fun watching one of the of the less bright squirrels trying to open the lid while sat on it - it got very agitated, I thought its tail was going to drop off it was shaking it so much, but it soon figured it out. It has stopped the squirrels chewing up the bird feeders as they are too busy trying to find new spots to bury the contents of the squirrel feeder. Regards, Dave Evanson Hello everyone at the Really Wild Bird Food Company, I just wanted to say thank you so much for our order. Your efficiency is second to none. You are a great company to deal with, but there are some things that love you more than me, our birds, they cannot get enough of your products. This morning the blackbirds really appreciated the earthworms. Thank you so much for the extra fat balls, a very kind thought. Once again it is a pleasure dealing with your company. Kind Regards, Lorraine Great service - never had a problem. Recently received my order and thought I'd pass on my thoughts: Excellent. The 'Tidy Garden Mix' is at least as good quality as any of the 'no-mess' mixes from other suppliers, and it's cheaper too! Delivery was very fast and packaging secure. I'll definitely be ordering again. Order just arrived. Thankyou for speedy delivery. I've recently bought Nuttery cage feeders for suet balls and peanuts to stop squirrels from getting at them. I just wanted to let you know how effective they are - despite their best efforts the squirrels haven't been able to get at the food at all. In fact, they're so effective that the squirrels have taken their rage out on my Droll Yankees (Bird Lover) seed feeder and have totally destroyed the ports, as well as part of the tubing! Looks like I'd better check your stock list for a squirrel-proof seed feeder too! Just wanted to let you know how pleased I am with your "Twin Feeder and Hook" set. The birds love it and at £9.95 what a bargain! Thank you Just received my first order from you and I am very impressed - not only are the sunflower heart chips excellent quality but the delivery w as 5 star (ordered yesterday and delivered this morning in Leeds) - now that is what I call service. Free delivery is also a great benefit !! I love the fact that your seed is grown by you on your farm - so not only am I getting a quality product but know that the birdlife on your farm are also benefitting ! I will be back for more as soon as my greedy Yorkshire birds have devoured your sunflower heart chips !! Many thanks for your excellent service. Your service is excellent, well done! How about mounting a take over of the Income Tax Office? Just wanted to thank you for excellent, next day delivery of sunflower seeds. Amazingly quick response to my order. Well done! wow...i placed an order sunday eve. i recieved that order today at 2pm. now, this may not come as a shock to yourselves but it was to me..great service and site. it goes without saying that i will be using your site from now on for future purchases. kind regards..(Mark, Fife Scotland). Fast delivery on order. Birds love the food. Will use again. hi to you all, i recied my order very promptly thanks for the great service. the birds love the seed. will be ordering from you again. have told all my friends as well. many thanks Hi, everything arrived as ordered and I was pleasently surprised with the packaging and the quality of the product, will definetely be ordering from you again and would recommend you to others, many thanks. Would just like to say your choice of products and service are excellent..... thankyou My grateful thanks for your incredibly fast response to my order for bird seed. Thanks also for managing to hold your prices at an acceptable level. Your reliable service etc is much appreciated. Sincere thanks. WOW, fantastic service as usual. Thank you. Ordered yesterday p.m. Delivered today a.m. Thanks again. Just wanted to say how pleased I am with the quality of the sunflowers hearts and seeds. Its so good to buy from a British producer and support the economy . Thanks also for the very prompt service. Very fast delivery and good quality feed, thankyou. Hi, Thank you once again for the excellent service and products. Sharon Thank you for your most efficient service. Seed arrived 11.05 am today - less than 24 hours since ordering. Kind regards, Mike Wilkes Just a quick note to say thanks for a great service - again. Acclaim (COURIERS) are really efficient. Roy Fantastic service, as always! Many thanks. Order delivered first thing this morning. A great service well done. Melvyn Macartney Just to say my order arrived this lunchtime and to thank you for your excellent service. kind regards Kath Just wanted to say how impressed I am with your company- Order delivered to my door in the depths of the Cumbrian countryside within 45 mins of stated delivery time. Thank you so much. Thank you for a speedy and efficient service, the goods were delivered today. John Reeve Congratulations on a superb delivery system ! Roy Irish. I cannot praise your company highly enough! Both service and products are excellent! This morning I had problems ordering on line so I phoned and had a great conversation with the lady who answered (and she also sorted my problem!) I only wish all companies were so pleasant and easy to deal with! A huge thank you from me and the birds!!! Sue Dale My order of sun flower hearts arrived this morning. I wish to congratulate you on the cheerful and helpful driver, you seem to pick the best. Thank you very much, John. Just to say a big thankyou for my recent order, not only do you have the most competitive prices I have found online, but I received my order in only two days! Excellent service, thank you. Mr A Bull Thank you for your superquick delivery, arrived this morning. And great quality. I have been buying my bird food from you for a number of years now and just want to say your service and products are always excellent and I wouldn't go a nywhere else. By the way, the coconut mealworm feeders are lovely! Many thanks. The 13kg bag of seed I ordered just TWO days ago arrived at the stroke of 9am today. That's supreme service, supreme efficiency and, it would seem, a supreme product. A repeat order is pretty well guaranteed when the birds have had their fill of this one! Thank you very much for sending my order so promptly. It arrived this morning - the delivery man was extremely polite and helpful. Well done a great service from you. Just to say how impressed I am with the service! I ordered on 4th January and the food was delivered on 6th which I thought was really excellent. (The birds are enjoying the food too!) Our delivery arrived a few hours ago, earlier than promised and about 1 day from when we placed the order. Given that the country is supposed to be gripped by a mini Ice Age your service is very impressive. Good job! Hi, I would just like to wish you all a Happy Christmas and New Year, and to thank you all for the excellent service over the last few years I have been a customer. I look forward to putting in more orders next year. Thanks, Dave Evanson A lovely man arrived with our desperately needed seed order today, in his own 4x4. He was the first person to get through to us since the 16th Dec!! Please pass on our heartfelt thanks for his efforts which were well above & beyond the call of duty. (22.12.10) Dear Lesley and Richard, Many thanks [from me, and the local wild birds!] for delivering my order so promptly. I ordered seed and peanuts on Sunday, you sent them on Monday, and they were delivered Tuesday. Given the current weather and road conditions I am amazed that your couriers were able to get through. Best wishes for a happy Christmas, Stephen Thankyou for still providing your outstanding delivery service last week despite our location in Fife, Scotland. Every other delivery company seems to have given up delivering to Scotland altogether whilst my birdseed arrived only a day later than it would do normally with the very considerate delivery driver managing to cram 3 25kg bags of food and a box of 24 fat cakes into out small porch in order to keep them dry. Well Done to you all! Hi, My order arrived today in perfect condition - Thanks! We have never know birds take to a new feed so quickly! Look forward to making further purchases. Have a great Christmas & New Year, Lee-Scott Thank you for the very prompt and efficient service Just a quick note to say thankyou for your excellent service. Much appreciated. Hi, Thank you very much for the prompt attention to, and delivery of my order. It is much appreciated. Hello, I would like to say I am delighted with your superb service The quality of your products as they say is in the 'proof of the pudding' as not one scrap remains at the end of the day. From all my feathered friends I would like to say a big thank you. Just to say that the seed ordered yeststerday has already arrived, including the additional robin crumble. This was impressively prompt. The robin feed is new to us and the robin has aleady been helping him/herself. Thank you also for the previous seed planting advice. We shall be ordering again from you. Thankyou for the speedy delivery, the birds appreciated it. You really are the most wonderful company..I've received my birdfood order already...thanks from all my feathered friends! Thank you for my order received today. Very good quality products and great delivery. Hello everyone Just to say thank you for providing consistent, excellent service.Quality products delivered by a quality firm. Regards Mr P Malkin I have just recieved my order that I placed with you approx 24 hrs ago.Can't fault the goods or the incredably fast delivery.FANTASTIC! In the words of Arnie I 'LL BE BACK! Thank you for an excellent service. The food arrived early this morning (Monday) Congratulations on your system! Ordered midmorning yesterday-delivered today at 11.30. Remarkable! As always, many thanks, your kindness and help are always appreciated…that’s why I only use Street End. Au revoir! Mike. Hi Sian, Thanks for your care. Street End are a great company! Regards, Ralph Thank you so much for the excellent quality of your seed. There are plenty feed products out there but few of a good quality reasonably priced. Many thanks I am really amazed about the speed my order has been filled, less than 24hours from ordering it was here. How refreshing too finding a mail order company that does not need a signature on receipt. Thank you very much and it will not be the last time you get an order from me ! Well done to you all. Helen Morning Sian, Just wanted to say thanks for the prompt and efficient service (order arrived next day as expected) and excellent quality. In fact the quality and mix of the seed is the best i've come across. Have just placed another order, as am already getting low on suet and fatballs which are proving very popular with the sparrows! Thanks again. Thank you for one of the most efficient, professional and friendly services I have ever used. All the product quality is first class . I have spoken to Sian on the telephone on two occasions now, exceptionally efficient and friendly. All the wildlife in our garden are benefiting. The delivery service is excellent too. Thank you. Thank you for your very speedy service. Will definitely use you again. the birds love the quality. Just to say thank you for providing consistent, excellent service.Quality products delivered by a quality firm.Thanks so much Margaret. I have to say that the polite and professional way I have been treated when ordering products has been a breath of fresh air. I will certainly continue to use this company in the future and only wish other companies in this country could learn to treat their customers in the same way. Received my order excellent service and i appreciate the email giving me the delivery time Thank You Once again a brilliant fast service. Ordered Monday 11am, arrived Tuesday 10.15am. Well done. I hope you never tire of all the praise! Whilst writing may I just say what a pleasure it is to do business with your company. Your web site is excellent and easy to use and your delivery always prompt. Also most importantly I think your seed quality is second to none - good and clean and shiny. Thanks again. It is so refreshing to deal with a company that is concerned about the customer as you are. THIS IS TO ADVISE THAT I HAVE JUST RECEIVED THIS ORDER - THANK YOU - AND THE DELIVERY DRIVER WAS EXTREMELY HELPFUL AND CARRIED BOTH PARCELS INTO MY GARDEN SHED. THIS HAS NOT HAPPENED IN THE PAST WITH OTHER DELIVERY COMPANIES - SO THANK YOU - SO OFTEN YOU ONLY HEAR ABOUT UNHELPFUL PEOPLE, SO THOUGHT I WOULD LET YOU KNOW ABOUT A VERY HELPFUL ONE! Hi, my parter has just recieved our order of bird food. It's excellent quality! We have handed the catalogue on to a friend who's interested. Would you be so good as to send us out another brochure please? I just want to say " thank you ", not only for excellent products but for amazing service. I ordered on line on tuesday and the bird food arrived early the next morning-all the way from Hampshire to Lancashire. Congratulations – Fantastic service. Order placed coffee time on the 8th – delivered 0830 on the 9th !! Couldn’t be much better than that ! By the way you may be interested to know that since putting out your white millet seed I have attracted 9 tree sparrows to my garden. I have lived here for 25 years and never seen them before. Result! Brilliant!!! Ordered yesterday and arrived this morning, what service!! Seed and feeder top quality, thank you so much I have lived here for 26 years and in all that time I have never seen a Tree sparrow in my garden. Since feeding your white millet to the House sparrows however, I now have 9 Tree sparrows coming in every day as well. Thanks for the tip! Very impressed with your re-ordering system and how it remembers address details! Better than most - well done Received my order today, thank you for a fantastic service, will have no hesitation in recommending you to my friends I am really impressed with your speedy fantastic service..... and so are my birds! My first order with your company and I am very pleased with the quick delivery, good comms, nice food ( the birds certainly like it!), good value and last but not least the colourful sacks! You clearly put a lot of care and thought into the business and it is appreciated Many thanks for seed and feeder received yesterday. The quality of the products is matched only by that of the service. Even the bags are attractive! I would like to add my comments to your site.I too was very pleasantly surprised by the efficient way my initial order was dealt with. As I submitted my order two days before Christmas I expected delivery well after that weekend, but the very efficient delivery service was at my door on Christmas Eve! Well done! If this sort of service continues in 2010 then I will certainly recommend your company in future. Many thanks for your info on the seed and suet combo that I got from yourselves a while back. I am on my third sack of it now! It has gone down a treat with our garden birds. They can't get enough of it especially in this cold weather. Thanks as well for the prompt delivery. I ordered yesterday and it already has been delivered by a very nice and helpful delivery chap. Hello. I would just like to congratulate you on your excellent delivery service. We live in a rural area and haven't had any post now for a week due to the weather. Yesterday your delivery van appeared with my order only two days after ordering it. The birds thank you!! Good afternoon, I'd just like to let you know that the seeds I ordered came the next day ( despite ordering after 12) so very impressed with that, the birds are already filling the trees in work waiting for me to refill the feeders each morning. I have been actively promoting what a great company you are to do business with and your website is a pleasure to use. Thanks again, I'll stick with you for ANY bird food needs in future Just to say I think you're absolutely brilliant! Great quality products, reasonable prices and next day delivery. and your site is easy to navigate. fantastic! I would like to congratulate you on the efficiency in dealing with my order and the speedy delivery. The quality of the seed is also excellent - the birds are loving it!! The quality of the products and the speed of delivery are both excellent. There have been new varieties of birds in the garden since suing your suet feasts and dried mealworms Dear Sian, Many thanks for making me aware of this issue and crediting my card. May I say how refreshing it is to see such honesty and efficiency. I deal with a lot of suppliers in my day to day work and seldom do I receive such a service! I look forward to receiving my goods and visiting your website again soon. Dear Sian, order arrived this afternoon as promised. Very happy with the new feeder and so are the birds! within 5 minutes of putting it out, I had a pair of bullfinches on it! Keep up the good work I have just received my first order and am totally delighted with the goods I ordered and the speedy service of your company. Many thanks Just to say thank you for the excellent service you always provide Once again I would like to say thank you for such an excellent service, and of course the birds are also most appreciative. Before i had even finished opening the bags, the tits and siskins were already telling me to hurry up whilst the other birds....they were very vocal that they were facing starvation! We have 10 feeders that are topped up twice a day and so delighted are the birds with your food that - a mere two hours after having topped everything up - one suet block is already finished and two of the hangers are already showing a significant reduction in their contents. Thanks again Hello, just to say everything arrived in good order, thank you. Your new delivery company is excellent - emailed me with details about the delivery, and this had a tracking system. Oak leaf clusters all round I think Very pleased with your fast friendly service and a very good website. You will have my custom again Hi Sian, Just wanted to say a great big thank you for the bits you sent me for my feeders. I really appreciate your time and trouble. Your customer service is just superb and I hope everyone is as pleased as I am. I look forward to buying from you in the future. Kindest regards and thanks Just received my first order, sunflower hearts, quality and service wonderful, I have just sent my next order for niger seed. Well done. Good Morning Lesley! Great to hear from you!- how come you lot are always so cheerful on the phone? As always, many, many thanks for such an excellent, efficient service.It is really appreciated! Have a nice day! I PLACED AN ORDER AT 11.05AM Wed, and it was delivered at 0940am Thur. Thats what I call service, if only more people were as reliable as yourselves, BRAVO!! Thank you for your lightening delivery, the plain canary will be enjoyed by all our sparrows I am sure. We are trying to reintroduce a sparrow population in our locality and over the last two years are having a pleasing response with the help of the plain canary seed. I will be buying from you again! ordered from you for the first time wednesday, received my order today ( thurs), thank you for the excellent service, will be ordering from you again. Yours respectfully Many thanks for getting my products to me so quickly, really impressed with your customer service, would definitely use you again and have passed on your details to others. kind regards Hi, Just like to say a big thank you for my recent order. I could not believe it would come through so quickly, secondly the quality of products is outstanding and I will not hesitate to recommend your company to my friends. Thanks Again. I think your website and service are brilliant. forever telling people about you! Many thanks for the very prompt delivery of the sack of peanuts I ordered. Excellent service and great looking quality product too. I will be coming back to when necessary. Kind regards. Brian Homans, Bicester. This is just a note to thank you for the very speedy seed delivery. Our feathered garden residents are delighted with their Sunflower Hearts and fat-balls, and so are we. We get enormous enjoyment from watching them feed. Wishing you a prosperous and very Happy New Year. Regards, Jan Just to say thank you for such a prompt delivery - you are wonderful and the birds thank you also. Hi there, Just wanted to say thanks for such a user friendly site. Shopping is almost a pleasure! Also wanted to say that your seed and suet blocks/ balls have been so well received by our feathered friends that they are eating considerably more than normal. Thanks Morag I would just like to congratulate you,on your excellent products,packaging and prompt courier delivery service.You will most certainly,receive further orders from me,and a glowing recommendation to family and friends. Thank you so much for my order. I could not believe you would get to my part of the world in one day but you did and just in time as my feeder was empty and the birds were shouting at me. I am so glad I found you as my supplier was flooded out in this last lot of weather and not sure if they will be able to open again. I will be sending a request for your catalogue by post for my 98year old neighbour to look at as she loves to see the birds outside. I just wanted to let you know that the bird food order has arrived and I'm really pleased with the quality- as are the birds! I'll be getting back to you soon about placing another order. Thanks. Hi! Goods received today with thanks - Brilliant service You are now "bookmarked" - Thanks again. Thank you again for excellent speedy delivery, I will definately keep coming back Just to say how impressed I am by the quality of the seed and the speed of the delivery service. Thanks Wow! I placed my first order with you for a sack of premium finch mix two weeks ago.This weekend, I did the big garden birdwatch and recorded seeing 17 different birds in my garden - more than ever before! I shall certainly keep buying from you. Thank you so much. Congratulations, I placed an order at 12.30 yesterday and it was delivered at 10.30 today. Superb service Blimey. I ordered yesterday and delivered the next day at lunch time - obliging man carried goods round to the back of the house for me without being asked - give yourselves a pat on the back! Received my order this morning. how quick was that!! Will be ordering again soon. Thanks for your speedy delivery This is just a note to thank you for the very speedy seed delivery. Our feathered garden residents are delighted with their Sunflower Hearts and fat-balls, and so are we. We get enormous enjoyment from watching them feed. Jan thanks for seed delivery first class and seed perfect I will certainly order from you again. I have just received my delivery ordered yesterday!! Excellent service. I have passed your name on to 4 friends - and my son Just recieved my first order, very impressed will be using you again. thank you Have ordered twice from Lesley, orders totalling £300. Due to the large initial order (£144) I was a little apprehensive but soon started to get a good feeling about buying from her. Everything was in stock, which is always nice. Other outlets I considered had approximately 25% of wanted items available to ship immediately. My order arrived at about 9.00am the following working day (Monday), extremely well packaged, invoice included. The same applies with the second order (a fortnight later), exactly the same quality of customer service. Exceptionally good prices too... and Lesley and Sian are a pleasure doing business with. They will have my continued business. Many thanks, Lesley. Thank you so much for your wonderful bird seeds. I stupidly ran out recently and had to resort to getting some from our local garden centre, as it was over the weekend. I went home quite happy with my purchase thinking I had got a bargain and my birds would not go hungry. Well it was quite amusing to see all the birds sitting in the trees looking at the bird tables and feeders as if to say "What on earth is she trying to feed us now?" and voted with their beaks and left most of what I put out. So it was off to the computer to order from you again which as usual came very quickly. Once again I have got happy birds and so many of them!!!! Thanks to you for making the impersonal experience that is internet shopping, a very pleasant and personal one. My mother loved her gift- she received it just before going into hospital and it really cheered her up. Thank you once again. What a day in the garden! Cloudy and drizzle, but 2 male and 1 female Gt. Sp. Woodpeckers on the nuts and table at the same time, also goldfinches, a siskin, the usual sparrows,chaffinches,tits, blackbirds, dunnocks, a cock pheasant, and to cap it all, two song thrushes, the latter I have not seen in the garden since last year. Not too pleased about the little bunny also eating the bird food!! Many thanks Following on from the show at the weekend, we would just like to say many thanks for being there and helping us out with our bird feeding.We have the feeding station set up in the garden and it looks very professional. It was a real pleasure meeting you and doing business with you. You guys are doing a great job and very worthwhile and it shows that you are really passionate about what you do. Good luck with the sunflower harvesting. ...thank you very much for your prompt despatch of well packed, reasonably priced suet pellets which our starlings are now about to swarm on!!! A pleasure doing business with such efficient business people. Thanks again... No sooner had I pressed the enter key to send my message, than the doorbell rang with your delivery! Very impressive service. Thank you I am also very impressed with the quality of the bird seed. The birds in my garden absolutely love it and have never really gone for bird seed I've bought elsewhere. I'll definitely be ordering all my bird food from yourselves in the future. Just wanted to say how wonderful your ground blend is - a lovely aroma when I opened the bag, and since using it, we have song thrushes back in our garden ( haven't seen one for 2 or 3 years )Thank you. I will definitely be ordering again. Dear Lesley, thank you so much for the bird feeder and tray, despite the hitch due to me giving you incorrect card details, the parcel arrived today, on my mum's birthday! Very pleased by the way! Thank you once again for such prompt service. Hi Guys, just a short message to thank you for such a great service. Me and the garden birds really appreciate your efforts to provide value foods in sensibly large volumes ( I have a group of starlings - say no more!) Seed and feeder arrived Wednesday pm. Very well packed. Very prompt service, didn't expect it so quickly! Now have 24 ports for goldfinches. Once again, thank you for excellent service.....and then...... I have lived at my current address for over twenty five years, and during that time have always fed the birds regularly. As a member of the RSPB I think I must have experimented with just about every seed company on the market. Last year I discovered Street End Feeds, and have continued to use them without hesitation. It is only since using their bird seed that I have additionally, for the first time, had regular visitations from a pair of nuthatches, and most remarkably, a family of bullfinches, which includes two adult males,one female and two fledglings. |
