Customer Comments
Thank you for one of the most efficient, professional and friendly services I have ever used. All the product quality is first class . I have spoken to Sian on the telephone on two occasions now, exceptionally efficient and friendly. All the wildlife in our garden are benefiting. The delivery service is excellent too. Thank you.
Lorraine Jacques, July '10
Thank you for your very speedy service. Will definitely use you again. the birds love the quality.
Ted Berry, July '10
Just to say thank you for providing consistent, excellent service.Quality products delivered by a quality firm.Thanks so much Margaret.
Margaret. Sudell, July '10
I have to say that the polite and professional way I have been treated when ordering products has been a breath of fresh air. I will certainly continue to use this company in the future and only wish other companies in this country could learn to treat their customers in the same way.
Mary Peaks, June '10
Received my order excellent service and i appreciate the email giving me the delivery time Thank You
Mr Ron Tipping, June '10
Once again a brilliant fast service. Ordered Monday 11am, arrived Tuesday 10.15am. Well done. I hope you never tire of all the praise!
Mr C Lyons, June '10
Whilst writing may I just say what a pleasure it is to do business with your company. Your web site is excellent and easy to use and your delivery always prompt. Also most importantly I think your seed quality is second to none - good and clean and shiny. Thanks again.
Bernard Davison, April '10
It is so refreshing to deal with a company that is concerned about the customer as you are.
R W Wainwright, June '10
THIS IS TO ADVISE THAT I HAVE JUST RECEIVED THIS ORDER - THANK YOU - AND THE DELIVERY DRIVER WAS EXTREMELY HELPFUL AND CARRIED BOTH PARCELS INTO MY GARDEN SHED. THIS HAS NOT HAPPENED IN THE PAST WITH OTHER DELIVERY COMPANIES - SO THANK YOU - SO OFTEN YOU ONLY HEAR ABOUT UNHELPFUL PEOPLE, SO THOUGHT I WOULD LET YOU KNOW ABOUT A VERY HELPFUL ONE!
Heather Morris, June '10
Hi, my parter has just recieved our order of bird food. It's excellent quality! We have handed the catalogue on to a friend who's interested. Would you be so good as to send us out another brochure please?
Susan Lee, May '10
I just want to say " thank you ", not only for excellent products but for amazing service. I ordered on line on tuesday and the bird food arrived early the next morning-all the way from Hampshire to Lancashire.
Rosemary Giffen, May '10
Congratulations – Fantastic service. Order placed coffee time on the 8th – delivered 0830 on the 9th !! Couldn’t be much better than that !
Roy Irish Mar '10
By the way you may be interested to know that since putting out your white millet seed I have attracted 9 tree sparrows to my garden. I have lived here for 25 years and never seen them before. Result!
Anne Wilkinson April '10
Brilliant!!! Ordered yesterday and arrived this morning, what service!! Seed and feeder top quality, thank you so much
C Fereday, Mar '10
I have lived here for 26 years and in all that time I have never seen a Tree sparrow in my garden. Since feeding your white millet to the House sparrows however, I now have 9 Tree sparrows coming in every day as well. Thanks for the tip!
Mrs A Wilkinson, Feb '10
Very impressed with your re-ordering system and how it remembers address details! Better than most - well done
Mr B Tabor Feb '10
Received my order today, thank you for a fantastic service, will have no hesitation in recommending you to my friends
C J Meller, Feb '10
I am really impressed with your speedy fantastic service..... and so are my birds!
Mrs M Quill, Feb '10
My first order with your company and I am very pleased with the quick delivery, good comms, nice food ( the birds certainly like it!), good value and last but not least the colourful sacks! You clearly put a lot of care and thought into the business and it is appreciated
Mr M Turpie, Feb '10
Many thanks for seed and feeder received yesterday. The quality of the products is matched only by that of the service. Even the bags are attractive!
Mrs H Ross, Feb '10
I would like to add my comments to your site.I too was very pleasantly surprised by the efficient way my initial order was dealt with. As I submitted my order two days before Christmas I expected delivery well after that weekend, but the very efficient delivery service was at my door on Christmas Eve! Well done! If this sort of service continues in 2010 then I will certainly recommend your company in future.
Miss S Maynard, Jan '10
Many thanks for your info on the seed and suet combo that I got from yourselves a while back. I am on my third sack of it now! It has gone down a treat with our garden birds. They can't get enough of it especially in this cold weather. Thanks as well for the prompt delivery. I ordered yesterday and it already has been delivered by a very nice and helpful delivery chap.
Mrs S Allen , Dec'09
Hello. I would just like to congratulate you on your excellent delivery service. We live in a rural area and haven't had any post now for a week due to the weather. Yesterday your delivery van appeared with my order only two days after ordering it. The birds thank you!!
Mrs L Boughton , Jan'10
Good afternoon, I'd just like to let you know that the seeds I ordered came the next day ( despite ordering after 12) so very impressed with that, the birds are already filling the trees in work waiting for me to refill the feeders each morning. I have been actively promoting what a great company you are to do business with and your website is a pleasure to use. Thanks again, I'll stick with you for ANY bird food needs in future
Mr L Smith Nov'09
Just to say I think you're absolutely brilliant! Great quality products, reasonable prices and next day delivery. and your site is easy to navigate. fantastic!
Dr S Stibbe Dec'09
I would like to congratulate you on the efficiency in dealing with my order and the speedy delivery. The quality of the seed is also excellent - the birds are loving it!!
Mr C Beckett Nov '09
The quality of the products and the speed of delivery are both excellent. There have been new varieties of birds in the garden since suing your suet feasts and dried mealworms
Ms D Cliffe, April '09
Dear Sian, Many thanks for making me aware of this issue and crediting my card. May I say how refreshing it is to see such honesty and efficiency. I deal with a lot of suppliers in my day to day work and seldom do I receive such a service! I look forward to receiving my goods and visiting your website again soon.
Mr P Fitzgerald, April '09
Dear Sian, order arrived this afternoon as promised. Very happy with the new feeder and so are the birds! within 5 minutes of putting it out, I had a pair of bullfinches on it! Keep up the good work
Mrs M Munns, April '09
I have just received my first order and am totally delighted with the goods I ordered and the speedy service of your company. Many thanks
Mrs T Jeffers, May '09
Just to say thank you for the excellent service you always provide
Mrs M Sudell, May '09
Once again I would like to say thank you for such an excellent service, and of course the birds are also most appreciative. Before i had even finished opening the bags, the tits and siskins were already telling me to hurry up whilst the other birds....they were very vocal that they were facing starvation! We have 10 feeders that are topped up twice a day and so delighted are the birds with your food that - a mere two hours after having topped everything up - one suet block is already finished and two of the hangers are already showing a significant reduction in their contents. Thanks again
Mrs Morag Cave May '09
Hello, just to say everything arrived in good order, thank you. Your new delivery company is excellent - emailed me with details about the delivery, and this had a tracking system. Oak leaf clusters all round I think
Ms A Leathart June'09
Very pleased with your fast friendly service and a very good website. You will have my custom again
Mrs Lyn Chayney, June '09
Hi Sian, Just wanted to say a great big thank you for the bits you sent me for my feeders. I really appreciate your time and trouble. Your customer service is just superb and I hope everyone is as pleased as I am. I look forward to buying from you in the future. Kindest regards and thanks
Mrs Michelle Jones, June '09
Just received my first order, sunflower hearts, quality and service wonderful, I have just sent my next order for niger seed. Well done.
Mr G W Clarke July '09
Good Morning Lesley! Great to hear from you!- how come you lot are always so cheerful on the phone? As always, many, many thanks for such an excellent, efficient service.It is really appreciated! Have a nice day!
Mr M Amphlett July '09
I PLACED AN ORDER AT 11.05AM Wed, and it was delivered at 0940am Thur. Thats what I call service, if only more people were as reliable as yourselves, BRAVO!!
Mr R Cooke, July '09
Thank you for your lightening delivery, the plain canary will be enjoyed by all our sparrows I am sure. We are trying to reintroduce a sparrow population in our locality and over the last two years are having a pleasing response with the help of the plain canary seed. I will be buying from you again!
Mr J Beynon, Aug '09
ordered from you for the first time wednesday, received my order today ( thurs), thank you for the excellent service, will be ordering from you again. Yours respectfully
Mr Mark Carroll, Aug '09
Many thanks for getting my products to me so quickly, really impressed with your customer service, would definitely use you again and have passed on your details to others. kind regards
Miss R Coulson, Cheshire, Sept '09
Hi, Just like to say a big thank you for my recent order. I could not believe it would come through so quickly, secondly the quality of products is outstanding and I will not hesitate to recommend your company to my friends. Thanks Again.
Mr G Aspy, Oct '09
I think your website and service are brilliant. forever telling people about you!
Ms J Johnst Crosse, Cornwall, August '09
Many thanks for the very prompt delivery of the sack of peanuts I ordered. Excellent service and great looking quality product too. I will be coming back to when necessary. Kind regards. Brian Homans, Bicester.
Mr B Homans, Bicester
This is just a note to thank you for the very speedy seed delivery. Our feathered garden residents are delighted with their Sunflower Hearts and fat-balls, and so are we. We get enormous enjoyment from watching them feed. Wishing you a prosperous and very Happy New Year. Regards, Jan
Mrs J Ross,Mid Glamorgan
Just to say thank you for such a prompt delivery - you are wonderful and the birds thank you also.
Mrs C Hunt, Hants
Hi there, Just wanted to say thanks for such a user friendly site. Shopping is almost a pleasure! Also wanted to say that your seed and suet blocks/ balls have been so well received by our feathered friends that they are eating considerably more than normal. Thanks Morag
Mrs M Cave, Angus
I would just like to congratulate you,on your excellent products,packaging and prompt courier delivery service.You will most certainly,receive further orders from me,and a glowing recommendation to family and friends.
Mr R J Cooke,Hants, Feb '09
Thank you so much for my order. I could not believe you would get to my part of the world in one day but you did and just in time as my feeder was empty and the birds were shouting at me. I am so glad I found you as my supplier was flooded out in this last lot of weather and not sure if they will be able to open again. I will be sending a request for your catalogue by post for my 98year old neighbour to look at as she loves to see the birds outside.
Mrs T Edwards,Sutherland
I just wanted to let you know that the bird food order has arrived and I'm really pleased with the quality- as are the birds! I'll be getting back to you soon about placing another order. Thanks.
Ms L Aitken,Selkirkshire
Hi! Goods received today with thanks - Brilliant service You are now "bookmarked" - Thanks again.
Mr J Nelson,Suffolk
Thank you again for excellent speedy delivery, I will definately keep coming back
Miss V Mathers, West Midlands
Just to say how impressed I am by the quality of the seed and the speed of the delivery service. Thanks
Mrs V Cumberland, Norfolk
Wow! I placed my first order with you for a sack of premium finch mix two weeks ago.This weekend, I did the big garden birdwatch and recorded seeing 17 different birds in my garden - more than ever before! I shall certainly keep buying from you. Thank you so much.
Mrs Clare Davies
Congratulations, I placed an order at 12.30 yesterday and it was delivered at 10.30 today. Superb service
Mr J Reeve
Blimey. I ordered yesterday and delivered the next day at lunch time - obliging man carried goods round to the back of the house for me without being asked - give yourselves a pat on the back!
Mr L Thompson
Received my order this morning. how quick was that!! Will be ordering again soon. Thanks for your speedy delivery
Mrs G Bevan
This is just a note to thank you for the very speedy seed delivery. Our feathered garden residents are delighted with their Sunflower Hearts and fat-balls, and so are we. We get enormous enjoyment from watching them feed. Jan
J Ross, Wales
thanks for seed delivery first class and seed perfect I will certainly order from you again.
Roy Dawson
I have just received my delivery ordered yesterday!! Excellent service. I have passed your name on to 4 friends - and my son
J Madden, Devon
Just recieved my first order, very impressed will be using you again. thank you
G Rees, Wales
Have ordered twice from Lesley, orders totalling £300. Due to the large initial order (£144) I was a little apprehensive but soon started to get a good feeling about buying from her. Everything was in stock, which is always nice. Other outlets I considered had approximately 25% of wanted items available to ship immediately. My order arrived at about 9.00am the following working day (Monday), extremely well packaged, invoice included. The same applies with the second order (a fortnight later), exactly the same quality of customer service. Exceptionally good prices too... and Lesley and Sian are a pleasure doing business with. They will have my continued business. Many thanks, Lesley.
Mr Mark Tann, Norwich
Thank you so much for your wonderful bird seeds. I stupidly ran out recently and had to resort to getting some from our local garden centre, as it was over the weekend. I went home quite happy with my purchase thinking I had got a bargain and my birds would not go hungry. Well it was quite amusing to see all the birds sitting in the trees looking at the bird tables and feeders as if to say "What on earth is she trying to feed us now?" and voted with their beaks and left most of what I put out. So it was off to the computer to order from you again which as usual came very quickly. Once again I have got happy birds and so many of them!!!!
Mrs S Towndrow, Herts
Thanks to you for making the impersonal experience that is internet shopping, a very pleasant and personal one. My mother loved her gift- she received it just before going into hospital and it really cheered her up. Thank you once again.
Mr V Coleman, Leicester
What a day in the garden! Cloudy and drizzle, but 2 male and 1 female Gt. Sp. Woodpeckers on the nuts and table at the same time, also goldfinches, a siskin, the usual sparrows,chaffinches,tits, blackbirds, dunnocks, a cock pheasant, and to cap it all, two song thrushes, the latter I have not seen in the garden since last year. Not too pleased about the little bunny also eating the bird food!! Many thanks
I S Peek, Berwickshire
Following on from the show at the weekend, we would just like to say many thanks for being there and helping us out with our bird feeding.We have the feeding station set up in the garden and it looks very professional. It was a real pleasure meeting you and doing business with you. You guys are doing a great job and very worthwhile and it shows that you are really passionate about what you do. Good luck with the sunflower harvesting.
J Bennett, Finchampstead
...thank you very much for your prompt despatch of well packed, reasonably priced suet pellets which our starlings are now about to swarm on!!! A pleasure doing business with such efficient business people. Thanks again...
S Lynton, Birmingham
No sooner had I pressed the enter key to send my message, than the doorbell rang with your delivery! Very impressive service. Thank you
Mr P Webb. Surrey
I am also very impressed with the quality of the bird seed. The birds in my garden absolutely love it and have never really gone for bird seed I've bought elsewhere. I'll definitely be ordering all my bird food from yourselves in the future.
J Roddam, South Yorkshire
Just wanted to say how wonderful your ground blend is - a lovely aroma when I opened the bag, and since using it, we have song thrushes back in our garden ( haven't seen one for 2 or 3 years )Thank you. I will definitely be ordering again.
Mr W Morrison, Perthshire
Dear Lesley, thank you so much for the bird feeder and tray, despite the hitch due to me giving you incorrect card details, the parcel arrived today, on my mum's birthday! Very pleased by the way! Thank you once again for such prompt service.
Mrs V Bristow, Cumbria
Hi Guys, just a short message to thank you for such a great service. Me and the garden birds really appreciate your efforts to provide value foods in sensibly large volumes ( I have a group of starlings - say no more!)
Mr J Walker, Portsmouth
Seed and feeder arrived Wednesday pm. Very well packed. Very prompt service, didn't expect it so quickly! Now have 24 ports for goldfinches. Once again, thank you for excellent service.....and then......
as a point of interest before you supplied 20 port niger feeder we had 6 goldfinches visiting now over 30 arrive daily so we are well pleased. Quite often there are no vacancies on any ports.
Mr A Mason, Norwich
I have lived at my current address for over twenty five years, and during that time have always fed the birds regularly. As a member of the RSPB I think I must have experimented with just about every seed company on the market. Last year I discovered Street End Feeds, and have continued to use them without hesitation. It is only since using their bird seed that I have additionally, for the first time, had regular visitations from a pair of nuthatches, and most remarkably, a family of bullfinches, which includes two adult males,one female and two fledglings.
It has always been a pleasure to deal with the staff at Street End, who could not be more helpful and pleasant.
Mr C Palma, Bishop's Waltham
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